WiFi Extender Not Working - Troubleshooting Guide

Wifi extenders are brilliant devices that let users use the internet in an extended range. If the user wants to extend the current coverage of the WiFi, they have to install extenders. However, sometimes extenders show various issues including not connecting to the modem or not working properly. Here are few steps to follow if the WiFi extender not working.

Check the LEDs of WiFi Extender is Not Working

Lights of the WiFi extender are vital and when there is an issue, it is important to check lights first. The best combination of the extender light is:

WiFi extender not working
icon may vary with model of your router extender.

Power LED: Green

Router link LED: Green or Orange

Client link LED: Green or Orange

  • If the WiFi extender has different LED combinations, here are the steps to follow.
  • If the power light is not off, it can be fixed by simply pressing the On/Off button.
  • If the router link light is red or orange, move the extender close to the modem.
  • If the client link light is orange or red, move the extender closer to the device. Otherwise, the connection of the device should be established on a regular home WiFi network.

After putting the device to the modem hasn’t fixed the issue, then you can go for resetting the WiFi extender.

How to Reset WiFi Extender:

Sometimes resetting the WiFi extender can resolve if the WiFi extender not working.

To rest the extender, follow these steps:

  1. Press the On/Off button of the extender.
  2. Wait for few seconds till the Power light goes off completely.
  3. Again press the On/Off button and wait till the Power light turn green
  4. If the power LED doesn't turn green, plug the extender into another power source.

If the power LED turns green but still, the extender is not working, you can move to factory reset of the WiFi extender.

Factory Reset of the WiFi Extender:

Reset button vary with router model, it's maybe a pin hole or a small button.

To restore the extender to the factory default setting, follow these steps:

  1. Choose the Rest button of the WiFi extender.
  2. Use a thin stick-type object and press the tip into the factory rest button about for five to ten seconds until the power LED blinks or turns orange.
  3. Now release the button and wait for the extender to reset. The light will turn to solid green after the resetting is finished.
  4. Reconnect the extender to the WiFi network.
  5. After the WiFi extender is reconnected to the home WiFi network, test the internet access by connecting another device to it. 

To connect a new device to the extender, follow these steps:

  1. Open WiFi setting or Network Manager on the device.
  2. Look for the name of your extended WiFi network.
  3. Select the extended WiFi network and enter the password.
  4. Open the web browser of the device and search anything to test the connection.
  5. If any result displays, check the original device’s connection to the WiFi extender. Then, disconnect or reconnect the device to the WiFi extender and try again.
  6. If there is no result, then there is a problem with the WiFi extender connection with the modem.

Here is all about the steps you should take if the WiFi extender not working.

Resolve the issues connecting wifiextenderhub.com

  1. Put the extender and router in the same room.
  2. Make sure the extender is getting power.
  3. If you are using a PC, make sure that is lit. If not lit, then unplug the Ethernet cable from the port and plugin again.
  4. Type on the addresses bar of the browser and still not access the Mywifiext, then reset the browser and try again.
  5. If the browser doesn't support then use another browser and connect the PC to the extender with an Ethernet cable.
  6. Assign the computer a static IP address.

If still, you are not able to access Mywifiext, contact NETGEAR Support.

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